Summary
Principal product designer with 12+ years shipping consumer and B2B software at scale. I lead small, senior teams through ambiguous problems and turn them into focused, well-crafted products. Deep experience in fintech, developer tools, and marketplaces.
Experience
Principal Product Designer
2022 - Present
Stripe · Remote
- Led the redesign of the Payments dashboard used by 1.4M merchants; lifted weekly active use by 28%.
- Built a 6-person design pod across Identity and Risk; shipped 14 launches in 18 months.
- Established the cross-product design review ritual now used company-wide.
- Partnered with research to run 40+ generative studies informing 2024 roadmap.
Senior Product Designer
2018 - 2022
Figma · San Francisco
- Owned end-to-end design for FigJam from 0 → 1, reaching 4M users in year one.
- Partnered with engineering to ship the multiplayer cursor + sticky-note system.
- Redesigned onboarding; new-user activation up 34% within one quarter.
- Mentored 5 designers, 3 promoted to senior under my coaching.
Product Designer
2015 - 2018
Airbnb · San Francisco
- Redesigned the host onboarding funnel; +19% conversion within two quarters.
- Shipped the Experiences category browser used by 60M+ travelers.
- Contributed foundational components to the DLS design system.
Interaction Designer
2013 - 2015
IDEO · Palo Alto
- Client lead on service-design engagements for Ford, Marriott, and Kaiser.
- Co-authored IDEO's playbook on rapid prototyping for enterprise clients.
Education
B.F.A., Graphic Design
Rhode Island School of Design
Honors. Thesis on editorial systems for digital products.
Exchange Semester
Central Saint Martins, London
Communication Design studio.
Projects
Notes for Makers
Newsletter on craft in software, 12k subscribers.
Type Study Club
Monthly typography critique group; 200+ designers.
Speaking
Config 2023 - 'Designing for the long shift' Smashing Conference SF 2022 - 'Systems that scale humans, not pixels'