Summary
Principal product designer with 12+ years shipping consumer and B2B software at scale. I lead small, senior teams through ambiguous problems and turn them into focused, well-crafted products. Deep experience in fintech, developer tools, and marketplaces.
Experience
Principal Product Designer
2022 - Present
Stripe · Remote
- Led the redesign of the Payments dashboard used by 1.4M merchants; lifted weekly active use by 28%.
- Built a 6-person design pod across Identity and Risk; shipped 14 launches in 18 months.
- Established the cross-product design review ritual now used company-wide.
- Partnered with research to run 40+ generative studies informing 2024 roadmap.
Senior Product Designer
2018 - 2022
Figma · San Francisco
- Owned end-to-end design for FigJam from 0 → 1, reaching 4M users in year one.
- Partnered with engineering to ship the multiplayer cursor + sticky-note system.
- Redesigned onboarding; new-user activation up 34% within one quarter.
- Mentored 5 designers, 3 promoted to senior under my coaching.
Product Designer
2015 - 2018
Airbnb · San Francisco
- Redesigned the host onboarding funnel; +19% conversion within two quarters.
- Shipped the Experiences category browser used by 60M+ travelers.
- Contributed foundational components to the DLS design system.
Interaction Designer
2013 - 2015
IDEO · Palo Alto
- Client lead on service-design engagements for Ford, Marriott, and Kaiser.
- Co-authored IDEO's playbook on rapid prototyping for enterprise clients.
Education
B.F.A., Graphic Design
2009 - 2013
Rhode Island School of Design
Honors. Thesis on editorial systems for digital products.
Exchange Semester
2012 - 2012
Central Saint Martins, London
Communication Design studio.
Projects
Notes for Makers
Newsletter on craft in software, 12k subscribers.
Type Study Club
Monthly typography critique group; 200+ designers.
Speaking
Config 2023 - 'Designing for the long shift' Smashing Conference SF 2022 - 'Systems that scale humans, not pixels'